Privacy Policy

4.1 Information We Collect

When you use our website or place an order, we may collect:

• Your name
• Contact number
• Email address
• Billing and delivery addresses
• Order details and purchase history
• Payment confirmation and transaction information
• Enquiries and communications with our team
• Technical information such as browser type, device information and website usage data

Payments may be processed through third-party payment service providers. DR Sports does not intend to store complete payment card details on its own systems.

4.2 How We Use Your Information

We may use your personal information to:

• Process and fulfil customer orders
• Arrange deliveries
• Contact you regarding purchases
• Respond to customer enquiries
• Provide customer support
• Improve our products, services and website
• Send promotional information where permitted
• Meet applicable legal and regulatory obligations

4.3 Sharing of Information

We do not sell customer personal information to third parties. Information may be shared with delivery partners, payment processors, website service providers and other service partners when reasonably necessary to fulfil orders or operate our business. We may also disclose information where legally required.

4.4 Data Protection

We take reasonable technical and organisational measures to protect customer information against unauthorised access, misuse, loss and disclosure. However, no online platform or electronic transmission method can guarantee complete security.

4.5 Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic and enhance the customer experience. Customers may be able to manage cookie preferences through their browser settings or any cookie controls provided on the website.

4.6 Marketing Communications

Customers may receive promotional updates if they have agreed to receive them or where otherwise permitted by law. Customers can request to stop receiving marketing communications by contacting us.

4.7 Data Retention and Customer Rights

We retain personal information only for as long as reasonably necessary for business operations, customer support and legal requirements. Customers may contact us to request access to or correction of their personal information, or to exercise other rights available under applicable law.

4.8 Privacy Policy Updates

DR Sports may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.

4.9 Contact Us

For privacy-related questions, please contact:

DR Sports
Phone / WhatsApp: +94 74 346 9727
Email: info@drsports.lk
Address: 410/A/2 School lane, Thamawathugoda, Pannipitiya, Sri Lanka